Privacy Policy

1. Data controller

The party responsible for data processing on this website is:
Alexandria
Vorderrainstrasse 1, 6005 Lucerne, Switzerland
Email: info@libraryofalexandria.ch

2. What data we collect

When purchasing a product, we collect the following data directly on our website:

• First and last name
• Email address
• Shipping address (street, postcode, city, country)

This data is collected on our own website before you are redirected to the payment page, and stored in our database. Payment data (card number etc.) is processed exclusively by Payrexx — we never receive or store it.

3. Purpose of data processing

The data collected is used exclusively to fulfil your order: shipping, order confirmation and customer communication. It is not used for advertising purposes or shared with third parties, except where necessary for delivery.

4. Payment processor: Payrexx

Payments are processed by Payrexx AG, Hauptstrasse 25, 3072 Ostermundigen, Switzerland. After entering your shipping address on our website, you are redirected to Payrexx's secure payment page where your payment details are processed. Payrexx is PCI-DSS certified. For more information: payrexx.com/en/privacy-policy

5. Data storage: Supabase

Order data (name, email address, shipping address, order number, amount) is stored in a PostgreSQL database operated by Supabase Inc. Data is stored within the EU. For more information: supabase.com/privacy

6. Hosting: Vercel

This website is hosted by Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel may store technical data (e.g. IP address, browser type) in log files when you visit the site. For more information: vercel.com/legal/privacy-policy

7. Data sharing

Your data is shared only with shipping service providers, to the extent necessary for delivering your order. It is not shared with third parties for advertising or any other purpose.

8. Retention period

Order data is retained for the legally required period of 10 years and then deleted.

9. Your rights

You have the right to access, correct, delete and restrict the processing of your data. Please contact us by email at info@libraryofalexandria.ch. You also have the right to lodge a complaint with the competent data protection authority (FDPIC, Switzerland).

10. Cookies

This website uses only technically necessary cookies (e.g. for the shopping cart). No tracking or advertising cookies are used.